Oasis Energy Drink — Refund Policy (Consumables)

 

All Sales Final

Because Oasis Energy Drink is a consumable product, all sales are final. We do not accept general returns or exchanges.

 

 

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or if you receive the wrong product, contact us within 7 days of delivery and we’ll make it right.

 

 

How to Request a Refund or Replacement

Email support@oasisenergydrink.com with:

 

• Full name and order number

• Description of the issue

• Photos of the shipping box, packaging, and affected product(s)

Once approved, we will issue a full refund or send a replacement order at no cost to you. You do not need to return the damaged product.

Not Eligible for Refunds/Replacement

• Opened or partially consumed items (unless damaged/defective)

• Taste preference

• Items purchased through retail stores or third-party sellers (contact the retailer directly)

• Limited-edition or promotional items (e.g., BOGO, holiday sales) unless damaged/defective

 

Retail Purchases

If you bought Oasis Energy Drink in a store, please work directly with that retailer. We’ll only cover manufacturer defects with proof of purchase.

 

 

Questions?

support@oasisenergydrink.com